About Public Day

Please tell me what the public area is.

The public area is an area for anime fans to enjoy AJ stage, official merchandise, and the Cosplayer's World as well as exhibitor booths.

I would like to know the details of the exhibition booths.

For inquiries about exhibition booths, please contact each exhibitor.

Can I line up overnight to wait for the venue door to open?

For protection of minors and safety, lining up overnight is not permitted.

Will you stream AJ stage online?

To be confirmed.

Will you stream stage events held at exhibition booths online?

For inquiries about exhibition booths, please contact each exhibitor.

Can I watch the AJ Stage programs with my admission ticket?

Admission Tickets with stage lottery are not available for purchase outside of Japan.
Watching the AJ Stages from reserved seats requires purchasing an Admission Ticket with stage lottery through CN Playguide or Animate and winning in the stage lottery. Click here for further details.

Are photography and video recording (or video streaming) permitted in the venue?

・Exhibition Booth: It depends on each exhibitor. Please follow their rules.
・AJ Stage: No photography or recording.
・Photography of individual visitors including cosplayers: Make sure to explain the purposes of photography or recording to the person and obtain his/her approval. Photography or video recording without permission is a crime.
*Posting images on social media is allowed. However, AnimeJapan assumes no responsibility for any trouble between companies and individuals caused by such actions.
*If you wish to visit AnimeJapan 2023 as a press, advance press registration is required. The registration form will be available on the official website on Monday, February 20th.

I lost something...

Please contact the information desk (in front of East Hall 5) in the venue for lost property. After AnimeJapan 2023, please contact Tokyo Big Sight since all lost items will be delivered to the Tokyo Big Sight Disaster Prevention Center. If you find a lost item, please bring it to the information desk.

Can I trade my items that I purchased?

There is no designated trading area. We may ask you to stop trading or move away from the location if your action causes trouble to other visitors, such as sitting on the floor in the venue.
*Giving and receiving money, resale, etc., are prohibited. If we find such actions, we will ask you to leave the AnimeJapan venue. You will not be able to re-enter. Also, we may report such non-compliant actions to the police.

Do you have parking spaces nearby?

Except for certain lots, Tokyo Big Sight's parking lots are available. Click here for further details.

Please tell me about each ticket type.

Click here for further details.

Where can I purchase admission tickets?

Overseas sales: Rakuten Ticket
Click here for further details.

Sales in Japan: CN Playguide/ FamilyMart (Multi-copy machine)/ Animate/ Animate Online shop. Click here for further details.

Please tell me what are the On-Site Tickets.

■Sold at
①Ticket counter at the venue ②Online (Rakuten Ticket)

■Sold from
①March 25 [Sat] 2023, March 26 [Sun] 2023, from 5:00 a.m. at the venue
②March 25 [Sat] 2023, March 26 [Sun] 2023, from 6:00 a.m. at Rakuten ticket

Price: 2,600 yen (tax included)
* Free entry for children under 12 years old. Click here for further details.

Is there a limit on how many tickets I can purchase?

Some ticket types have restrictions. Click here for further details.

From what age do we need an admission ticket?

Admission tickets are required for children aged 13 and older.
Free admission for children under 12 years old, only if they are accompanied by their guardian aged 18 or older.
One guardian is required for one child eligible for free admission.
*Admission tickets are required for the guardians.

Do you give discounts to those with special needs? Can those with special needs enter for free?

There are no discounts.

Does a person accompanying disabled person or a wheelchair attendant need an admission ticket?

Attendants also need an admission ticket.

Can I purchase tickets from overseas?

Yes, you can. Click here for further details on how to buy tickets.

Can I line up overnight to wait for the venue door to open?

For protection of minors and safety, lining up overnight is not permitted.

Is re-entry allowed?

Only same day re-entry is allowed. *Re-entry may take time depending on how congested the venue is.

How long will I need to wait to enter the venue?

It depends on the situation on the day, so we cannot tell right now.
Please arrive at the venue well in advance.

Do you have security checks at the entrance gate?

We will conduct security checks for the safety of visitors. Prohibited items are as follows:

Bringing hazardous objects and items that can be used as a weapon into the venue is not allowed.
① Guns
② Sharp objects (scissors, box cutters, knives) (5.5cm or longer) *Scissors and razors with blades shorter than 5.5cm are excluded.
③ Poisons, drugs, and other harmful substances
④ Firearms (smoke canisters, fireworks, etc.), smoke canisters, firecrackers, fireworks, explosives, gunpowder, flares, oils, inflammables, other hazardous objects, any types of gunpowder, and any other items that can generate fire, smoke or noise using gunpowder
⑤ Items that can be used as a weapon such as hammers, screwdrivers, chains, ice picks, and awls, etc.
*The following items are excluded:
□Those that are made of materials that pose no risk to others such as paper and soft plastic, and with their lengths no more than 50cm
⑥ Alcohol (including alcoholic drinks) *Alcohol sprays that are 100ml or less are excluded.
⑦ Psyllium penlights that are 30cm or longer, customized guide lights with enhanced light intensity or over-the-counter guide lights with a similar intensity, and other lighting devices and illuminants
⑧ Other items that the organizer judges dangerous *For plastic bottles and containers that contain liquid, we might check the contents.

Can children under 12 enter the venue alone?

No.
They must visit the venue with their guardian aged 18 or older.
One guardian is required for one child eligible for free admission.
*Admission tickets are required for guardians

Do you have a designated entrance gate for people with special needs?

We will ask visitors with special needs to visit the venue in the same way as other visitors.
Those who have special needs requiring an attendant must visit the venue with his/her attendant.
Attendants also need an admission ticket.

Is the venue wheelchair accessible?

Wheelchair access is possible. However, there are no dedicated wheelchair routes/entrance, so wheelchair users are asked to use the same routes as other visitors. Those who have special needs requiring an attendant must visit the venue with his/her attendant.
Please note that the venue may be very crowded. The venue is fully equipped with wheelchair-accessible restrooms and elevators.
Please let us know if you need assistance from our staff members. We will provide assistance as long as it does not interfere with our normal operation.
If you have special needs requiring an attendant, please ensure your attendant accompanies you during your visit.
Attendants also need an admission ticket.

Can I visit the venue with my pets?

No.
*Guide dogs and service dogs are allowed to enter the venue.
We may check your guide dog or service dog certificate before entry.
Entry without the certificate may not be accepted.

Do you have parking spaces nearby?

Except for certain lots, Tokyo Big Sight's parking lots are available. Click here for further details.

Do you have parking spaces for those with special needs?

There are parking spaces, but they are not designated specifically for those with special needs.

Do you offer luggage storage service?

Please use the large luggage storage service at Tokyo Big Sight. Click here for further details.

What is AJ stage?

AJ stage means events held at three stages in the venue: RED, GREEN and BLUE.
If you wish to see an AJ stage event in the venue, you need to purchase an admission ticket with stage lottery entry application code and make an application for the stage event you want to see.
Admission Tickets with stage lottery are not available for purchase outside of Japan.
*Standing area will be available for the BLUE STAGE.

How do I apply to win a ticket for stage events?

Applying for the Stage Lottery is available only for Admission Tickets with stage lottery that can be purchase only through CN Playguide and Animate.
Click here for more details.
The Admission Tickets with stage lottery are not available for purchase outside of Japan.
*Standing area will be available for the BLUE STAGE.

Will you stream AJ stage online?

To be confirmed.

Will there be on-demand streaming for the stage streams?

To be confirmed.

Can I screencapture or record the streamed videos and sounds?

All contents streamed during AnimeJapan 2023 are subject to the laws and regulations including the copyright law and may not be used for any commercial or personal use.
Unauthorized posting, streaming or sharing on social media or video sites are not allowed.
If we find such actions, we will ask for immediate withdrawal and may take legal action against malicious cases.

Please tell me what the public area is.

The public area is an area for anime fans to enjoy AJ stage, official merchandise, and the Cosplayer's World as well as exhibitor booths.

Please tell me about exhibitors, exhibits and the detailed contents of the exhibits.

Click here for further details.

Will more exhibitors decide to participate?

If there are any additions or changes, we will update the information on our official website.

Will you stream stage events held at exhibition booths online?

For inquiries about exhibition booths, please contact each exhibitor.

Do you have a designated area for cosplayers?

We have the Cosplayer's World (a designated area for cosplayers) in the venue. Click here for further details.
Entering the venue in your costume or changing your clothes in the public area are not allowed since it may disturb other visitors.

Do you sell merchandise in the venue?

Details on the merchandise will be updated on the official website from time to time.
Please contact each exhibitor about the merchandise sold at their exhibition booth.
We also plan to sell merchandise that was designed in collaboration with various animes to celebrate the tenth anniversary of AnimeJapan. The details will be disclosed in early March.

Do exhibitors sell merchandise?

Please check each exhibitor's page.

Can I use credit cards or e-money?

The payment method may vary depending on the exhibition booth.
AnimeJapan encourages participants to use cashless payment, but some booths may only accept cash.

Are photography and video recording (or video streaming) permitted in the venue?

・Exhibition Booth: It depends on each exhibitor. Please follow their rules.
・AJ Stage: No photography or recording.
・Photography of individual visitors including cosplayers: Make sure to explain the purposes of photography or recording to the person and obtain his/her approval. Photography or video recording without permission is a crime.
*Posting images on social media is allowed. However, AnimeJapan assumes no responsibility for any trouble between companies and individuals caused by such actions.
*If you wish to visit AnimeJapan 2023 as a press, advance press registration is required. The registration form will be available on the official website on Monday, February 20th.

Do you have any entry restrictions?

Please note that we may restrict entry to the venue depending on the situation on the day.

Can I eat or drink in the venue?

No, because of COVID-19 prevention measures. You may drink water for hydration. However, please put your face mask on immediately after hydration. There are restaurants in Tokyo Big Sight. Click here for further details.

About Business Day Online

Is there an in-person event for the Business Area?

This is an online event only. Please note that we will not be holding a in-person event.

What is the Business Area (online)?

This is a place to conduct business negotiations for the development of the animation industry.
General visitors are not allowed to enter. Business visitor registration is required.
*Students and people who are planning to start their own businesses are not allowed to enter.

Is business registration free?

The registration fee for the business area (online) is 11,000 yen (tax included).
Admission is available for two days.

What is the business registration period?

Monday, March 6, 2023 at 10:00 am - Tuesday, March 28, 2023 at 4:30 pm.

I am a student. Can I register and enter the Business Area (online)?

We are sorry, but since we are focusing on business meetings, we are only targeting those who are currently in business.
We do not allow students to register or enter, including those who are thinking of starting their own business or who have already started working in the animation industry in April.

About media coverage

I would like to receive press releases from AnimeJapan.

If you would like to request a press release, please click here. We will send you the release when it is distributed.

I would like to post information about AnimeJapan.

Please feel free to publish information from press releases in your articles.
For information other than the release or interviews, please fill out the necessary information through the "Press Inquiries」" section.

I would like to cover AnimeJapan on the day of the event.

Press registration for the day's coverage is scheduled to begin on Monday, February 20, 2023.
More details will be announced on the official website in the future.
*If you wish to cover the AJ stage, please register by Wednesday, 2023/3/8.

I would like to cover the exhibition booths and the AJ stage, and post the coverage in the media.

All decisions on whether or not to take photographs in exhibitor booths or on the AJ Stage will be made at the discretion of each exhibitor and AJ Stage exhibitor.
If you wish to photograph or post your photo, please check with the individual exhibitors and AJ Stage exhibitors in advance and follow their instructions.
If you wish to cover the AJ Stage, please complete press registration by Wednesday, March 8, 2023.
*The office will not disclose the contact information of the person in charge of the exhibitor booth.

Can I cover the event without prior press registration?

In principle, we do not allow interviews without prior registration.

I would like to cover the AJ Stage and exhibitor-distributed content online.

Press registration for the day's coverage is scheduled to begin on Monday, February 20, 2023.
More details will be announced on the official website in the future.
*If you wish to cover the AJ Stage, please register by Wednesday, 2023/3/8.

For coverage of exhibitor booths, please contact each exhibitor.

Various inquiries

General inquiries about AnimeJapan

Support period: 1/20/20/2023 (Fri.) - 3/31/2023 (Fri.) 11:00 - 18:00 *Except Saturdays, Sundays, and holidays
*On March 25 (Sat.) and 26 (Sun.) only, also available on Saturdays and Sundays.

▼Inquiries by e-mail
Inquiries by e-mail

Depending on the nature of your inquiry, we may not be able to respond to you or may take some time to respond.

Inquiries about ticket purchases for those residing in Japan

▼CN Playguide
https://cn.dga.jp/

▼ Animate Tickets
Animate Mail Order: https://www.animate-onlineshop.jp/contact/*Please specify the name of the show and contact us.

Inquiries about ticket purchases and events from outside Japan

▼Inquiry by e-mail
inquiry_overseas＠anime-japan.jp
Business hours: Weekdays 10:00-18:00 (JST)
*Excluding Saturdays, Sundays, national holidays and our company holidays.
We will reply to your inquiry by e-mail to your registered address.
If you have any spam filtering measures in place, please register "@anime-japan.jp" as the domain to receive our reply.
Please note that we may not be able to respond to your inquiry depending on the content, or it may take some time.

Inquiries about the Business Area

Business Visitor Inquiries
bussiness_inquiry＠anime-japan.jp